FAQ

How soon will my order be shipped, and when can I expect to receive it?

The shipping time for your order depends on the brand. Some orders may be dispatched on the same business day, while others may take 1-2 days to ship. In rare cases, unforeseen delays may extend the shipping time. On average, you can anticipate delivery within 4-7 days. If there are longer shipping times, this information will be specified on the product page.

We take pride in guaranteeing the fastest processing and shipping times in the industry, coupled with highly responsive customer service.

Accepted Payment Methods:

• Credit/Debit Cards (Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay)

Return Policy: We offer a 30-Day Money Back Guarantee on all items. Check our comprehensive 30-Day Return Policy at the bottom of the page for details.

Cancellation Policy: Orders can be canceled for a 100% refund before shipment. Please inform us promptly at support@luxeauracollections.com to cancel. Once the order has shipped, it is subject to our 30-Day Return Policy.

Damaged Products: Inspect your item(s) upon delivery, noting any damage on the delivery receipt. If damage is suspected but unable to verify during delivery, note "suspect damage" on the receipt. For damaged items, send photos to support@luxeauracollections.com for replacement or compensation.

Placing an Order: Online: Click "Add To Cart," proceed to checkout, enter shipping/billing info, and complete the order. Phone: Call (888) 217-8869 for immediate order confirmation and processing.

Order Confirmation and Shipping: Upon order placement, you'll receive a confirmation email with credit card authorization and shipping details. An email with a tracking number will follow once your order ships.

Order Changes: You can change your order at no cost by emailing support@luxeauracollections.com before shipping. Any price difference will be adjusted.

Immediate Assistance: For order status, email support@luxeauracollections.com or call (888) 217-8869.